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1. Get Answers

Your online questions are customized to your unique tax situation.

2. Maximize your Refund

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3. E-File for FREE

E-file free with direct deposit to get your refund in as few as 7 days.

Filing your taxes with paper mail can be difficult and it could take weeks for your refund to arrive. IRS e-file is easy, fast and secure. There is no paperwork going to the IRS so tax refunds can be processed in as little as 7 days with direct deposit. As you prepare your taxes online, you can see your tax refund in real time.

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Income Tax Forms 2012

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Contact My Local Office in Massachusetts

Face-to-face Tax Help

IRS Taxpayer Assistance Centers (TACs) are your source for personal tax help when you believe your tax issue can only be handled face-to-face. No appointment is necessary.

Keep in mind, many questions can be resolved online without waiting in line. Through IRS.gov you can:
• Set up a payment plan.
• Get a transcript of your tax return.
• Make a payment.
• Check on your refund.
• Find answers to many of your tax questions.

We are now referring all requests for tax return preparation services to other available resources. You can take advantage of free tax preparation through Free File, Free File Fillable Forms or through a volunteer site in your community. To find the nearest volunteer site location or to get more information about Free File, go to the top of the page and enter “Free Tax Help” in the Search box.

If you have a tax account issues and feel that it requires talking with someone face-to-face, visit your local TAC.

Caution:  Many of our offices are located in Federal Office Buildings. These buildings may not allow visitors to bring in cell phones with camera capabilities.

Multilingual assistance is available in every office. Hours of operation are subject to change.

Before visiting your local office click on "Services Provided" in the chart below to see what services are available. Services are limited and not all services are available at every TAC office and may vary from site to site. You can get these services on a walk-in basis.

 City Street Address  Days/Hours of Service  Telephone* 
Boston  JFK Federal Building
15 New Sudbury St.
Boston, MA  02203 

Monday-Friday - 8:30 a.m.- 4:30 p.m.


Services Provided

(617) 316-2850 
Brockton  120 Liberty St.
Brockton, MA 02301 

Monday - Friday - 8:30 a.m.- 4:30 p.m.
**(Closed for lunch 1:00 p.m. – 2:00 p.m. from 1/2 - 4/15)** 
 

Services Provided

(508) 586-4671 
Fitchburg  881 Main St.
Fitchburg, MA 01420 

Monday-Friday - 8:30 a.m.- 4:30 p.m. 
(Closed for lunch 1:00 p.m. - 2:00 p.m.)

 

Services Provided

(978) 342-0016
Hyannis  75 Perseverance Way
Hyannis, MA 02601 

Monday - Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1:00 p.m. - 2:00 p.m.)

 

Services Provided

(508) 775-0029 
Pittsfield  78 Center St.
Pittsfield, MA 01201 

Monday and Tuesday - 8:30 a.m.- 4:30 p.m. 
(Closed for lunch 12:00 noon - 1:00 p.m.)

 

Services Provided

(413) 499-1573 
Springfield  1550 Main St.
Springfield, MA 01103 

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch from 12:00 noon - 1:00 p.m.)
 

Services Provided

(413) 788-0284 
Stoneham  1 Montvale Ave.
Stoneham, MA 02180 

Monday-Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1:00 p.m. - 2:00 p.m.)

 

Services Provided

(781) 835-4350 
Worcester  120 Front St.
Worcester, MA 01608 

Monday-Friday - 8:30 a.m.- 4:30 p.m.

 

 Services Provided

(508) 793-8227 

* Note: The phone numbers in the chart above are not toll-free for all locations. When you call, you will reach a recorded business message with information about office hours, locations and services provided in that office. If face-to-face assistance is not a priority for you, you may also get help with IRS letters or resolve tax account issues by phone, toll free at 1-800-829-1040 (individuals) or 1-800-829-4933 (businesses).

For information on where to file your tax return please see Where to File Addresses.

The Taxpayer Advocate Service: Call (617) 316-2690 in Boston or 1-877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see Tax Topic 104.

Partnerships

IRS and organizations all over the country are partnering to assist taxpayers. Through these partnerships, organizations are also achieving their own goals. These mutually beneficial partnerships are strengthening outreach efforts and bringing education and assistance to millions.

For more information about these programs for individuals and families, contact the Stakeholder Partnerships, Education and Communication Office at:

Internal Revenue Service
25 New Sudbury St. Stop 20826
Boston, MA 02203

For more information about these programs for businesses, your local Stakeholder Liaison office establishes relationships with organizations representing small business and self-employed taxpayers. They provide information about the policies, practices and procedures the IRS uses to ensure compliance with the tax laws. To establish a relationship with us, use this list to find a contact in your state:

Stakeholder Liaison (SL) Phone Numbers for Organizations Representing Small Businesses and Self-employed Taxpayers.

Page Last Reviewed or Updated: 28-Mar-2014

The Income Tax Forms 2012

Income tax forms 2012 12. Income tax forms 2012   How To Get Tax Help Table of Contents Whether it's help with a tax issue, preparing your tax return or a need for a free publication or form, get the help you need the way you want it: online, use a smart phone, call or walk in to an IRS office or volunteer site near you. Income tax forms 2012 Free help with your tax return. Income tax forms 2012   You can get free help preparing your return nationwide from IRS-certified volunteers. Income tax forms 2012 The Volunteer Income Tax Assistance (VITA) program helps low-to-moderate income, elderly, people with disabilities, and limited English proficient taxpayers. Income tax forms 2012 The Tax Counseling for the Elderly (TCE) program helps taxpayers age 60 and older with their tax returns. Income tax forms 2012 Most VITA and TCE sites offer free electronic filing and all volunteers will let you know about credits and deductions you may be entitled to claim. Income tax forms 2012 In addition, some VITA and TCE sites provide taxpayers the opportunity to prepare their own return with help from an IRS-certified volunteer. Income tax forms 2012 To find the nearest VITA or TCE site, you can use the VITA Locator Tool on IRS. Income tax forms 2012 gov, download the IRS2Go app, or call 1-800-906-9887. Income tax forms 2012   As part of the TCE program, AARP offers the Tax-Aide counseling program. Income tax forms 2012 To find the nearest AARP Tax-Aide site, visit AARP's website at www. Income tax forms 2012 aarp. Income tax forms 2012 org/money/taxaide or call 1-888-227-7669. Income tax forms 2012 For more information on these programs, go to IRS. Income tax forms 2012 gov and enter “VITA” in the search box. Income tax forms 2012 Internet. Income tax forms 2012    IRS. Income tax forms 2012 gov and IRS2Go are ready when you are —24 hours a day, 7 days a week. Income tax forms 2012 Download the free IRS2Go app from the iTunes app store or from Google Play. Income tax forms 2012 Use it to check your refund status, order transcripts of your tax returns or tax account, watch the IRS YouTube channel, get IRS news as soon as it's released to the public, subscribe to filing season updates or daily tax tips, and follow the IRS Twitter news feed, @IRSnews, to get the latest federal tax news, including information about tax law changes and important IRS programs. Income tax forms 2012 Check the status of your 2013 refund with the Where's My Refund? application on IRS. Income tax forms 2012 gov or download the IRS2Go app and select the Refund Status option. Income tax forms 2012 The IRS issues more than 9 out of 10 refunds in less than 21 days. Income tax forms 2012 Using these applications, you can start checking on the status of your return within 24 hours after we receive your e-filed return or 4 weeks after you mail a paper return. Income tax forms 2012 You will also be given a personalized refund date as soon as the IRS processes your tax return and approves your refund. Income tax forms 2012 The IRS updates Where's My Refund? every 24 hours, usually overnight, so you only need to check once a day. Income tax forms 2012 Use the Interactive Tax Assistant (ITA) to research your tax questions. Income tax forms 2012 No need to wait on the phone or stand in line. Income tax forms 2012 The ITA is available 24 hours a day, 7 days a week, and provides you with a variety of tax information related to general filing topics, deductions, credits, and income. Income tax forms 2012 When you reach the response screen, you can print the entire interview and the final response for your records. Income tax forms 2012 New subject areas are added on a regular basis. Income tax forms 2012  Answers not provided through ITA may be found in Tax Trails, one of the Tax Topics on IRS. Income tax forms 2012 gov which contain general individual and business tax information or by searching the IRS Tax Map, which includes an international subject index. Income tax forms 2012 You can use the IRS Tax Map, to search publications and instructions by topic or keyword. Income tax forms 2012 The IRS Tax Map integrates forms and publications into one research tool and provides single-point access to tax law information by subject. Income tax forms 2012 When the user searches the IRS Tax Map, they will be provided with links to related content in existing IRS publications, forms and instructions, questions and answers, and Tax Topics. Income tax forms 2012 Coming this filing season, you can immediately view and print for free all 5 types of individual federal tax transcripts (tax returns, tax account, record of account, wage and income statement, and certification of non-filing) using Get Transcript. Income tax forms 2012 You can also ask the IRS to mail a return or an account transcript to you. Income tax forms 2012 Only the mail option is available by choosing the Tax Records option on the IRS2Go app by selecting Mail Transcript on IRS. Income tax forms 2012 gov or by calling 1-800-908-9946. Income tax forms 2012 Tax return and tax account transcripts are generally available for the current year and the past three years. Income tax forms 2012 Determine if you are eligible for the EITC and estimate the amount of the credit with the Earned Income Tax Credit (EITC) Assistant. Income tax forms 2012 Visit Understanding Your IRS Notice or Letter to get answers to questions about a notice or letter you received from the IRS. Income tax forms 2012 If you received the First Time Homebuyer Credit, you can use the First Time Homebuyer Credit Account Look-up tool for information on your repayments and account balance. Income tax forms 2012 Check the status of your amended return using Where's My Amended Return? Go to IRS. Income tax forms 2012 gov and enter Where's My Amended Return? in the search box. Income tax forms 2012 You can generally expect your amended return to be processed up to 12 weeks from the date we receive it. Income tax forms 2012 It can take up to 3 weeks from the date you mailed it to show up in our system. Income tax forms 2012 Make a payment using one of several safe and convenient electronic payment options available on IRS. Income tax forms 2012 gov. Income tax forms 2012 Select the Payment tab on the front page of IRS. Income tax forms 2012 gov for more information. Income tax forms 2012 Determine if you are eligible and apply for an online payment agreement, if you owe more tax than you can pay today. Income tax forms 2012 Figure your income tax withholding with the IRS Withholding Calculator on IRS. Income tax forms 2012 gov. Income tax forms 2012 Use it if you've had too much or too little withheld, your personal situation has changed, you're starting a new job or you just want to see if you're having the right amount withheld. Income tax forms 2012 Determine if you might be subject to the Alternative Minimum Tax by using the Alternative Minimum Tax Assistant on IRS. Income tax forms 2012 gov. Income tax forms 2012 Request an Electronic Filing PIN by going to IRS. Income tax forms 2012 gov and entering Electronic Filing PIN in the search box. Income tax forms 2012 Download forms, instructions and publications, including accessible versions for people with disabilities. Income tax forms 2012 Locate the nearest Taxpayer Assistance Center (TAC) using the Office Locator tool on IRS. Income tax forms 2012 gov, or choose the Contact Us option on the IRS2Go app and search Local Offices. Income tax forms 2012 An employee can answer questions about your tax account or help you set up a payment plan. Income tax forms 2012 Before you visit, check the Office Locator on IRS. Income tax forms 2012 gov, or Local Offices under Contact Us on IRS2Go to confirm the address, phone number, days and hours of operation, and the services provided. Income tax forms 2012 If you have a special need, such as a disability, you can request an appointment. Income tax forms 2012 Call the local number listed in the Office Locator, or look in the phone book under United States Government, Internal Revenue Service. Income tax forms 2012 Apply for an Employer Identification Number (EIN). Income tax forms 2012 Go to IRS. Income tax forms 2012 gov and enter Apply for an EIN in the search box. Income tax forms 2012 Read the Internal Revenue Code, regulations, or other official guidance. Income tax forms 2012 Read Internal Revenue Bulletins. Income tax forms 2012 Sign up to receive local and national tax news and more by email. Income tax forms 2012 Just click on “subscriptions” above the search box on IRS. Income tax forms 2012 gov and choose from a variety of options. Income tax forms 2012 Phone. Income tax forms 2012    You can call the IRS, or you can carry it in your pocket with the IRS2Go app on your smart phone or tablet. Income tax forms 2012 Download the free IRS2Go app from the iTunes app store or from Google Play. Income tax forms 2012 Call to locate the nearest volunteer help site, 1-800-906-9887 or you can use the VITA Locator Tool on IRS. Income tax forms 2012 gov, or download the IRS2Go app. Income tax forms 2012 Low-to-moderate income, elderly, people with disabilities, and limited English proficient taxpayers can get free help with their tax return from the nationwide Volunteer Income Tax Assistance (VITA) program. Income tax forms 2012 The Tax Counseling for the Elderly (TCE) program helps taxpayers age 60 and older with their tax returns. Income tax forms 2012 Most VITA and TCE sites offer free electronic filing. Income tax forms 2012 Some VITA and TCE sites provide IRS-certified volunteers who can help prepare your tax return. Income tax forms 2012 Through the TCE program, AARP offers the Tax-Aide counseling program; call 1-888-227-7669 to find the nearest Tax-Aide location. Income tax forms 2012 Call the automated Where's My Refund? information hotline to check the status of your 2013 refund 24 hours a day, 7 days a week at 1-800-829-1954. Income tax forms 2012 If you e-file, you can start checking on the status of your return within 24 hours after the IRS receives your tax return or 4 weeks after you've mailed a paper return. Income tax forms 2012 The IRS issues more than 9 out of 10 refunds in less than 21 days. Income tax forms 2012 Where's My Refund? will give you a personalized refund date as soon as the IRS processes your tax return and approves your refund. Income tax forms 2012 Before you call this automated hotline, have your 2013 tax return handy so you can enter your social security number, your filing status, and the exact whole dollar amount of your refund. Income tax forms 2012 The IRS updates Where's My Refund? every 24 hours, usually overnight, so you only need to check once a day. Income tax forms 2012 Note, the above information is for our automated hotline. Income tax forms 2012 Our live phone and walk-in assistors can research the status of your refund only if it's been 21 days or more since you filed electronically or more than 6 weeks since you mailed your paper return. Income tax forms 2012 Call the Amended Return Hotline, 1-866-464-2050, to check the status of your amended return. Income tax forms 2012 You can generally expect your amended return to be processed up to 12 weeks from the date we receive it. Income tax forms 2012 It can take up to 3 weeks from the date you mailed it to show up in our system. Income tax forms 2012 Call 1-800-TAX-FORM (1-800-829-3676) to order current-year forms, instructions, publications, and prior-year forms and instructions (limited to 5 years). Income tax forms 2012 You should receive your order within 10 business days. Income tax forms 2012 Call TeleTax, 1-800-829-4477, to listen to pre-recorded messages covering general and business tax information. Income tax forms 2012 If, between January and April 15, you still have questions about the Form 1040, 1040A, or 1040EZ (like filing requirements, dependents, credits, Schedule D, pensions and IRAs or self-employment taxes), call 1-800-829-1040. Income tax forms 2012 Call using TTY/TDD equipment, 1-800-829-4059 to ask tax questions or order forms and publications. Income tax forms 2012 The TTY/TDD telephone number is for people who are deaf, hard of hearing, or have a speech disability. Income tax forms 2012 These individuals can also contact the IRS through relay services such as the Federal Relay Service. Income tax forms 2012 Walk-in. Income tax forms 2012   You can find a selection of forms, publications and services — in-person. Income tax forms 2012 Products. Income tax forms 2012 You can walk in to some post offices, libraries, and IRS offices to pick up certain forms, instructions, and publications. Income tax forms 2012 Some IRS offices, libraries, and city and county government offices have a collection of products available to photocopy from reproducible proofs. Income tax forms 2012 Services. Income tax forms 2012 You can walk in to your local TAC for face-to-face tax help. Income tax forms 2012 An employee can answer questions about your tax account or help you set up a payment plan. Income tax forms 2012 Before visiting, use the Office Locator tool on IRS. Income tax forms 2012 gov, or choose the Contact Us option on the IRS2Go app and search Local Offices for days and hours of operation, and services provided. Income tax forms 2012 Mail. Income tax forms 2012   You can send your order for forms, instructions, and publications to the address below. Income tax forms 2012 You should receive a response within 10 business days after your request is received. Income tax forms 2012 Internal Revenue Service 1201 N. Income tax forms 2012 Mitsubishi Motorway Bloomington, IL 61705-6613    The Taxpayer Advocate Service Is Here to Help You. Income tax forms 2012 The Taxpayer Advocate Service (TAS) is your voice at the IRS. Income tax forms 2012 Our job is to ensure that every taxpayer is treated fairly and that you know and understand your rights. Income tax forms 2012   What can TAS do for you? We can offer you free help with IRS problems that you can't resolve on your own. Income tax forms 2012 We know this process can be confusing, but the worst thing you can do is nothing at all! TAS can help if you can't resolve your tax problem and: Your problem is causing financial difficulties for you, your family, or your business. Income tax forms 2012 You face (or your business is facing) an immediate threat of adverse action. Income tax forms 2012 You've tried repeatedly to contact the IRS but no one has responded, or the IRS hasn't responded by the date promised. Income tax forms 2012   If you qualify for our help, you'll be assigned to one advocate who'll be with you at every turn and will do everything possible to resolve your problem. Income tax forms 2012 Here's why we can help: TAS is an independent organization within the IRS. Income tax forms 2012 Our advocates know how to work with the IRS. Income tax forms 2012 Our services are free and tailored to meet your needs. Income tax forms 2012 We have offices in every state, the District of Columbia, and Puerto Rico. Income tax forms 2012   How can you reach us? If you think TAS can help you, call your local advocate, whose number is in your local directory and at www. Income tax forms 2012 irs. Income tax forms 2012 gov/Advocate, or call us toll-free at 1-877-777-4778. Income tax forms 2012   How else does TAS help taxpayers?  TAS also works to resolve large-scale, systemic problems that affect many taxpayers. Income tax forms 2012 If you know of one of these broad issues, please report it to us through our Systemic Advocacy Management System. Income tax forms 2012 Low Income Taxpayer Clinics. Income tax forms 2012   Low Income Taxpayer Clinics (LITCs) serve individuals whose income is below a certain level and need to resolve tax problems such as audits, appeals, and tax collection disputes. Income tax forms 2012 Some clinics can provide information about taxpayer rights and responsibilities in different languages for individuals who speak English as a second language. Income tax forms 2012 Visit www. Income tax forms 2012 irs. Income tax forms 2012 gov/Advocate or see IRS Publication 4134, Low Income Taxpayer Clinic List. Income tax forms 2012 Prev  Up  Next   Home   More Online Publications