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Filing your taxes with paper mail can be difficult and it could take weeks for your refund to arrive. IRS e-file is easy, fast and secure. There is no paperwork going to the IRS so tax refunds can be processed in as little as 7 days with direct deposit. As you prepare your taxes online, you can see your tax refund in real time.

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Understanding Your CP53A Notice

We tried to direct deposit your refund, but the financial institution couldn’t process it. We are researching your account, but it will take 8 to 10 weeks to reissue your refund.


What you need to do

  • If you don’t receive your refund check or a follow-up letter within 10 weeks, call us at 1-866-682-7451 x733.
  • If you call us before then, we won’t have any information about the status of your refund until we complete the research on your account.

Answers to Common Questions

Why was my direct deposit refund returned to the IRS?
A financial institution will reject a refund for a variety of reasons. Most often, one of the following items doesn’t match its records:

  • Name
  • SSN
  • Routing number
  • Account number

Why will it take up to 10 weeks to receive my refund?
We must research your account to determine if you are entitled to the refund. We try to balance customer service and tax compliance by reviewing tax returns to prevent fraudulent or erroneous refunds. However, these critical reviews add time to refund processing. Refund timeframes are also affected by:

  • Bankruptcy
  • An open audit
  • A balance due on a related account (such as a different tax year)

Will calling the IRS give me additional information or speed my refund?
No, calling the IRS won’t do anything to speed your refund. You don’t need to call us unless we ask you to. If we need more information to process your refund, we’ll contact you by mail. Our telephone assistors won’t be able to provide any additional information.

Is the estimated date my tax preparer, tax software, or “Where’s My Refund” provided a guarantee of when I’ll get my refund?
Unfortunately, we can’t guarantee the date when a taxpayer will get his or her refund. While we can provide an estimate, this is a “best-case scenario” where the tax return doesn’t require any additional review or corrections.We work hard to issue refunds as quickly as possible. However, you shouldn’t make major financial decisions based on the estimated issue date of a tax refund.

Can I direct part of my refund into my tax professional’s checking or savings account to pay my tax preparation fee?
No. You can direct your refund to any of your checking or savings accounts. You can’t direct your refund to someone else’s account (except for your spouse’s account when you have a joint refund).


Tips for next year

If you request a direct deposit refund, ensure the account you specify is in your name (or your spouse’s if you have a joint refund).

Page Last Reviewed or Updated: 04-Mar-2014

Printable samples of this notice (PDF)

 

 

How to get help

  • Call the 1-800 number listed on the top right corner of your notice.
  • Authorize someone (e.g., accountant) to contact the IRS on your behalf using Form 2848.
  • See if you qualify for help from a Low Income Taxpayer Clinic.
     

The E File State Taxes For Free

E file state taxes for free Publication 524 - Introductory Material Table of Contents Reminders IntroductionOrdering forms and publications. E file state taxes for free Tax questions. E file state taxes for free Useful Items - You may want to see: Reminders Future developments. E file state taxes for free  For the latest information about developments related to Publication 524, such as legislation enacted after it was published, go to www. E file state taxes for free irs. E file state taxes for free gov/pub524. E file state taxes for free Photographs of missing children. E file state taxes for free  The Internal Revenue Service is a proud partner with the National Center for Missing and Exploited Children. E file state taxes for free Photographs of missing children selected by the Center may appear in this publication on pages that would otherwise be blank. E file state taxes for free You can help bring these children home by looking at the photographs and calling 1-800-THE-LOST (1-800-843-5678) if you recognize a child. E file state taxes for free Introduction If you qualify, you may be able to reduce the tax you owe by taking the credit for the elderly or the disabled. E file state taxes for free This publication explains: Who qualifies for the credit for the elderly or the disabled, and How to figure the credit. E file state taxes for free You may be able to take the credit for the elderly or the disabled if: You are age 65 or older at the end of 2013, or You retired on permanent and total disability and have taxable disability income. E file state taxes for free Comments and suggestions. E file state taxes for free   We welcome your comments about this publication and your suggestions for future editions. E file state taxes for free   You can write to us at the following address: Internal Revenue Service Tax Forms and Publications Division 1111 Constitution Ave. E file state taxes for free NW, IR-6526 Washington, DC 20224   We respond to many letters by telephone. E file state taxes for free Therefore, it would be helpful if you would include your daytime phone number, including the area code, in your correspondence. E file state taxes for free   You can send your comments from www. E file state taxes for free irs. E file state taxes for free gov/formspubs/. E file state taxes for free Click on “More Information” and then on “Comment on Tax Forms and Publications”. E file state taxes for free   Although we cannot respond individually to each comment received, we do appreciate your feedback and will consider your comments as we revise our tax products. E file state taxes for free Ordering forms and publications. E file state taxes for free   Visit www. E file state taxes for free irs. E file state taxes for free gov/formspubs/ to download forms and publications, call 1-800-TAX-FORM (1-800-829-3676), or write to the address below and receive a response within 10 days after your request is received. E file state taxes for free Internal Revenue Service 1201 N. E file state taxes for free Mitsubishi Motorway Bloomington, IL 61705-6613 Tax questions. E file state taxes for free   If you have a tax question, check the information available on IRS. E file state taxes for free gov or call 1-800-829-1040. E file state taxes for free We cannot answer tax questions sent to either of the above addresses. E file state taxes for free Useful Items - You may want to see: Publication 554 Tax Guide for Seniors Form (and instruction) Schedule R (Form 1040A or 1040) Credit for the Elderly or the Disabled See How To Get Tax Help , near the end of this publication, for information about getting this publication and form. E file state taxes for free Prev  Up  Next   Home   More Online Publications